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Nagios OTRS Integration

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Description:

Scripts to send emails to OTRS in the case of new errors or recoveries in Nagios.

Current Version

Last Release Date

2008-09-08

Compatible With

Owner

Nagios Exchange

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Project Files
FileDescription
nagios+otrs.tgz

The scripts

Project Notes
Open Tickets from Nagios: send an email via (host_)notify_otrs.sh if an error is acknowledged to open a new ticket. The scripts are notifications command to send notifications to the (Nagios) user otrs.

Close Tickets from Nagios: send an email via (host_)otrs_event_ok.sh if host or service recovers from error state. The close scripts are eventhandlers.

On OTRS you will need to install the SystemMonitoring extension (available for OTRS versions>= 2.2)

Reviews (1) Add a Review
how to integrate the otrs and nagios
by pathana, September 30, 2012

can anyone tell me how to integrate the otrs and nagios,how to use the above files while integration.please provide a doc or link for integration.


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