Helpdesk and Ticketing

Helpdesk and Ticketing

check jira version

https://github.com/ugenk/nagios_jira_version

Helpdesk and Ticketing

Nagios Integration for Jira

https://marketplace.atlassian.com/apps/1217614/nagios-integration-for-jira?hosting=cloud&tab=overview

Integrate Nagios with Jira to ensure no infra issue goes unnoticed. Track and monitor your incidents in one place Following instructions need to be followed…

Helpdesk and Ticketing

Send Nagios service problem as mail

Helpdesk and Ticketing

Helpspot Latest Version Check

RT

Notify RT

http://iambenjaminlong.com/software-projects/notify_rt/

This bash script uses the Request Tracker command line client to create tickets when a problem arises and resolve them when the problem clears. It…

Helpdesk and Ticketing

check_otrs_tickets.php

http://oskibbe.blogspot.de

Helpdesk and Ticketing

Service Now Ticketer

http://roshamboot.org/main/projects/alpha-nagios-to-service-now-integration/

**DEVELOPMENT OF THIS PLUGIN HAS CEASED AS OF 14/6/2014, IF YOU WOULD LIKE TO TAKE OVER THIS PROJECT PLEASE CONTACT THE LISTED EMAIL ADDRESS** Please…

Helpdesk and Ticketing

GLPI Helpdesk Integration

http://derrick-smith.com/2017/04/01/update-for-nagios-eventhandler-and-glpi-9-1-ticketing-integration/

These custom event handlers will create GLPI helpdesk tickets when host or service problems occur and then close those tickets when the problems are resolved.

OTRS

recovered_service_handler

Suppose a Ticket is created in the OTRS help desk by sending an email alert to the OTRS email address when a service is in…

Helpdesk and Ticketing

Unicenter Service Desk Plugins – Kimbrough Henley

http://exchange.nagios.org

These are scripts you can modify as needed to use for monitoring Unicenter Service Desk v11. The directions here will show you how to run…