Helpdesk and Ticketing

check script that helps to check is the latest version of atlassian of products is installed on your servers

Nagios Jira Integration enables customer to push Nagios incident to Jira

A python script which can be used as an event handler for services within Nagios to automatically send mail to a targeted mail address when…

Check to make sure your helpspot is at the latest version. example: "./check_helpspot_version -s http://helpspot.domain.com" usage: check_helpspot_version [-h] -s HELPSPOT [-w] [-c] This script will…

Automatically open Request Tracker (RT) tickets, and resolve them when the problem clears.

This check returns an amount of tickets via php and php-mysql. Queues and States are set via script: ## ids (states and queues) $queue_ids =…

A complex alert integration script for Nagios that can open and update tickets in Service-Now.

Use these custom event handlers to create and close helpdesk tickets in the GLPI helpdesk software.

A set of plug-in scripts for monitoring inboxes for tickets in the Unicenter Service Desk v11 application. First official release.

This create ticket script was made because our email does not support POP3 protocol.

Nagios2sde connector is a Nagios add-on that interfaces with SDE’s Web Services in order to submit incidents into the ticketing tools.

Even if you want to know how many users are still logged in on your OTRS installation you can just take a look at the…